Speaker Faculty:

  • Earl Pinto
    Director Administration
    Federal Occupational Health

    Timothy R. Barbee
    Chief Information Officer
    North Central Texas Council of Governments

    Sam Poston
    SVP
    ScottMadden

    Stephanie C. Avallone
    Director, Service & Quality
    Management
    Yale Shared Services

    Andrew M. Dunn
    SSC Director
    UC Davis Shared Service Center
  • Phil Searle
    Co-Founder & CEO
    Chazey Partners

    Rowan Miranda
    AVP Finance
    University of Michigan

    Chuck Robinson
    Key Business Executive, Business Support Services
    City of Charlotte

    Andrea Seymour
    Vice President and Chief Operating Officer
    New Brunswick Internal Services Agency

    Jeffrey Bertany
    Project Manager
    UC Davis Shared Service Center
  • Jane Lindstrom
    Vice President, Human Resources and Corporate Services
    Northern Health

    Swee Lin Wong-Wagner
    Director of Human Resources
    Massachusetts Department of Transportation

    F. Lee Campbell IV
    Strategic Planning Officer
    US Army Military District of Washington

    Lynda Tarras
    Head of the BC Public Service Agency
    British Columbia Ministry of Public Service Agency

    Pete Katsampes
    VP, CHI Connect Support Centers
    Catholic Health Initiatives
  • Chas Moore
    Director, Business Support
    Interior Health Authority

    Paul J. Slovin
    Executive Director and Purchasing Manager
    YMCA Shared Services, Inc.

    Wayne K. Ståhl
    Director of Organizational Effectiveness
    University of Illinois

    Jami Painter
    Assistant Vice President for Human Resources
    University of Illinois

    Heidi R. Tilghman
    Manager- Humanities Shared Services Center
    University of Washington
  • Paul S. Bartley
    Director, Program Support Center
    Department of Health and Human Services

    Dan Rainey
    Director Information Technology, City of Ann Arbor
    Michigan

    Helen M. Schmitz
    Chief IT Architect (Acting)
    National Institutes of Health

    Seth B. Fargen
    Deputy Director
    Coast Guard Finance Center

    Tom Barroso
    Director, Strategic Business Management
    U.S. General Services Administration
  • Monte Mercer
    Deputy Executive Director
    North Central Texas Council of Governments

    John Martin
    Managing Director Canada
    Chazey Partners

    Chris Martin
    Director, Operations Management, Program Support Center
    Department of Health and Human Services

    Ken Newton
    Director, Service Delivery
    NASA Shared Services Center

Efficiency & Process Improvement for Mission Orientated Organizations

About This Event: Over the past decade, private organizations all over the world have looked to shared services as a way to create competitive advantage, enhance controls and gain greater flexibility. These same organizations have sought more than centralization. They have created SSO’s to leverage technology, develop stronger controls and information flow and generally improve the service these functions provide. They seek to allocate resources to the core functions of the organization through greater efficiencies obtained in the back office. While cost is a serious consideration it is NOT the only driver of this change.

Given the increasing need to reduce administration costs and increase efficiency, we want to help our attendees and the organizations they represent, create viable solutions. Taking charge of the future before the situation dictates less than desirable solutions are implemented should be a goal of everyone.

THIS CONFERENCE has been developed to allow you to explore a potential future with shared services by providing you an opportunity to visit with others in Government, Health Care, Education and Non-profit sectors that have already embarked on a path towards organizational transformation through shared services, six sigma and automation.

How This Conference Will Help You:

  • Performance Improvement
  • Operating Efficiency
  • Cost Management & Reduction
  • Growth Strategy
  • Organizational Effectiveness & Funding Strategy

Shared Services & Outsourcing Network (SSON)

About the Shared Services & Outsourcing Network (SSON)

The Shared Services & Outsourcing Network (SSON) is the largest and most established global community of shared services and outsourcing professionals with a presence in over 95 countries. We provide the roof under which key industry experts and organizations share their experience, knowledge and tools, and your practitioner peers connect with other all over the world, face to face and online.

SSON focuses on developing its members through providing face to face training, tools, and networking opportunities in major cities around the world, including: New York, London, Singapore, Stockholm, Sao Paulo, Sydney, Berlin and Dubai. ...find out more »


SSON MembershipSSON Membership

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  • Our associate members receive our regular weekly Gateway e-newsletter PLUS the option to choose from 4 specialist, monthly e-alerts.
  • Our associate members also have access to online articles, interviews, presentations, podcasts, videos and our dedicated job board.
  • And best part is it's FREE!

BECOME AN ASSOCIATE MEMBER TODAY »»

Premium Membership ($149.99)

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An annual SSON Premium Membership Includes:

  • 12 month access to Premium digital content which covers best practice case studies, strategies, lessons learned, member profiles, interviews, roundtables, legislative reviews and much, much more.
  • Access to the entire backlog of Shared Services News Magazine.
  • Discounts on any of our 35 shared services conferences around the world
  • Regular weekly and monthly e-newsletters
  • 1 FREE job posting
  • Networking via our Q&A Forum and blogs
  • Extensive archives, recent white papers and industry reports
  • Constantly updated shared services and outsourcing news, interviews and features from our global community and dedicated editors
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