Live Chat Software
November 28 - 30, 2018
Sheraton Charlotte, Charlotte, NC

Pre-Conference Workshops Day, Wednesday, November 28, 2018

8:00 am - 8:30 am REGISTRATION FOR WORKSHOPS & CONTINENTAL NETWORKING BREAKFAST

8:30 am - 10:15 am WORKSHOP A: DRIVING SHARED SERVICES SUCCESS AT EVERY STAGE OF THE JOURNEY --- STRATEGIES AND TACTICS FOR LONG-TERM SUCCESS

Courtney Jackson - Partner, ScottMadden, Inc.
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Courtney Jackson

Partner
ScottMadden, Inc.

10:15 am - 10:30 am MORNING NETWORKING REFRESHMENT BREAK



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Phil Searle

Founder & CEO
Chazey Partners

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Craig Ackerman

Head of the Global RPA Practice
Chazey Partners

12:15 pm - 12:45 pm WORKING LUNCH & LEARN

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Kimberly Maune

Assistant Dean of Research Administration and Finance, Rollins School of Public Health & Sr. Director, School of Nursing
Emory University

2:30 pm - 2:45 pm Afternoon Refreshment Break

2:45 pm - 4:30 pm Workshop D: MANAGED PRINT WITHOUT REVOLUTION



4:30 pm - 4:30 pm Close of Workshop Day