How are Shared Services Helping Institutes of Higher Education Meet the Needs of Faculty and Students?

How are Shared Services Helping Institutes of Higher Education Meet the Needs of Faculty and Students?

An analysis on how academic institutions implement shared services to better support faculty and students. This piece discusses the challenge and benefits of overcoming resistance, and explains how quality service directly impacts overall efficiency. It also covers on and off campus integration of SSOs, and the impact culture, tech, and leadership can have on the successes and/or failures of bringing shared services to higher education institutes.


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