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Shared Services for Higher Education- Charlotte

Shared Services for Higher Education- Charlotte

Shared Services in Higher Ed is BACK & this time at the Sheraton Charlotte in North Carolina, you don't want to miss it!

Don't miss out on networking opportunities with experts from top institutions.

Take a look at our 2018 program for more details on our tracks for those who are in the early stages of implementing their Shared Services Offices and those that are maturing, interactive workshops, networking lunch ins, interactive discussion groups, and much more!

Higher Education Shared Services Brand Development Roadmap

Higher Education Shared Services Brand Development Roadmap

This infographic, with contributions from professionals at the University System of New Hampshire, Utah State University, and the University of Iowa, explains how to develop a clear shared services brand for your higher education institution.

Chazey Partners: Developing a Sound, Persuasive, Evidence-Driven Business Case for Your Shared Services Start Up and Continued Success

Chazey Partners: Developing a Sound, Persuasive, Evidence-Driven Business Case for Your Shared Services Start Up and Continued Success

Chazey Partners presents on how to develop a strong business case for your SS start up, as well as how to maintain its success.

From Frenemies to Fraternity: How to Convert Faculty into Strategic Partners

From Frenemies to Fraternity: How to Convert Faculty into Strategic Partners

Evelyn Hidalgo, Assoc. Dean, Academic & Education Administration and Adriana Long, Strategic and Operations Manager of UC San Diego discuss how faculty can be the best asset for efficiency.

University Shared Services

University Shared Services

Debby Zumbach (Vice President and Director, Purchasing and Business Services) at the University of Iowa explains how Shared Services can increase efficiency in real time.

Let’s Solve the Talent Recruitment & Retention Riddle

Let’s Solve the Talent Recruitment & Retention Riddle

Sarah Peri, Director of Operations & Outreach at Brown University, explains how to keep your employees satisfied and engaged with internal v. external recruitment strategies, incentivizing beyond compensation, the FISH philosophy, and more!

Why Shared Business Services in Higher Learning?

Why Shared Business Services in Higher Learning?

A view from the top, from the UNC School of Medicine.

Utah State University: Business Services

Utah State University: Business Services

An administrative redesign at Utah State University brought about significant changes for the institution and its processes as a whole. The changed culture, increased expertise, and improved controls were just a few benefits brought about by this evolutionary move.

Fall 2018 Registration Form

Fall 2018 Registration Form

Fast track your attendance by downloading the SSHE Charlotte Registration Form!

7 Essentials for Shared Services Success: Higher Ed Edition

7 Essentials for Shared Services Success: Higher Ed Edition

In this exclusive video you'll learn about the 7 essentials needed to successfully implement a shared services solution into your higher education institution. Each section will be broken down in further detail during the Shared Services in Higher Education Charlotte Conference, running November 28-30th in Charlotte, NC. For additional information on the event, view the agenda or other pieces in our resource center.
Past Attendee Snapshot: Shared Services Higher Education

Past Attendee Snapshot: Shared Services Higher Education

To review previous attendees for the Shared Services in Higher Education event, view this document! We'll provide you with relevant job titles and higher education institutions so you can properly evaluate if it makes sense to join us for the November 28-30th event, running in Charlotte, NC.

Talent Show: Why Talent Retention Matters

Talent Show: Why Talent Retention Matters

Talent retention is a key element for any organization, especially within the Shared Services industry. Understanding how to recruit valuable talent and keep them for the long haul can make or break a company. For more on the importance of talent retention, join us at the Shared Services for Higher Education Charlotte event, running November 28-30th.

It's a Process

It's a Process

Learn all about Process Improvement and why it is an integral part of implementing SSOs into your higher education institution with sessions from these highlighted speakers. Professionals from Duquesne University, the University of Louisville, and the University of Saskatchewan will all lead programs dedicated to continuous process improvement. Find out more at the Shared Services for Higher Education Charlotte Event, running November 28-30th at the Sheraton Charlotte in North Carolina.

Shared Services Higher Education East - Sponsorship Prospectus

Shared Services Higher Education East - Sponsorship Prospectus

Click download to access the Sponsorship Prospectus!

US Higher Education Shared Services Centers Interactive Report 2018

US Higher Education Shared Services Centers Interactive Report 2018

This interactive report aims to answer some of the most popular questions such as how the Higher Education landscape looks in the US and top tips for successful implementation of Shared Services.



Talent Management: Shared Services in Higher Ed

Talent Management: Shared Services in Higher Ed

Talent retention is a key element for any organization, especially within the Shared Services industry.


Understanding how to recruit valuable talent and keep them for the long haul can make or break a company.


For more on the importance of talent retention, join us at the Shared Services for Higher Education Charlotte event, running November 28-30th.



April Past Attendee Snapshot

April Past Attendee Snapshot


Weren't able to attend the 3rd Shared Services for Higher Education in Phoenix, Arizona this past February? No need to worry, you can still see who attended here!
Advice From Your Advisory Committee, Part 1: The Shared Services Rockstar Shares Her Secrets

Advice From Your Advisory Committee, Part 1: The Shared Services Rockstar Shares Her Secrets

An interview with Pam Gabel, Executive Director of the Shared Services Center for the University of Michigan. With over 18 years of experience in the shared services field, working in both the private sector as well as in higher education, Ms. Gabel offers words of wisdom for those looking to break into SSOs.

10 Ways to Develop Your Brand with Shared Services: Higher Ed Edition

10 Ways to Develop Your Brand with Shared Services: Higher Ed Edition

From SSON, this video outlines 10 simple ways to develop your SSO brand to its potential. Having a strong brand presence is an essential part of a long-lasting and effective shared services solution; this is especially integral for SSOs in higher education, considering costs are of utmost importance, and there is no room for extra expenditures due to process overhauls. Learn about these brand development techniques for the inside scoop.

Advice From Your Advisory Committee, Part 2: Reaching the Next Level

Advice From Your Advisory Committee, Part 2: Reaching the Next Level

Hear from the  Director of ConnectionPoint, Jae-Anne Peace, in an interview where she explains what has been beneficial in bringing Shared Services to the University of Saskatchewan. Ms. Peace has almost 20 years of experience at the University of Saskatchewan, in roles spanning from Human Resources to Finance. Jae-Anne is not only a member of the SS in Higher Education Advisory Committee, but is also a speaker at this year's Shared Services in Higher Education Charlotte Event, running November 28-30th In Charlotte, NC..

The Key To Shared Services is Sharing: Communication in SSOs

The Key To Shared Services is Sharing: Communication in SSOs

Communication is one of the key factors that can bring about a successful SSO implementation in any higher education institution. Implementing a strong communication strategy can help an organization avoid potential pitfalls and streamlines the path toward an easy transition. For more information on the role of communication, watch this video and be sure to stay connected with us for the Shared Services in Higher Education Charlotte conference, running November 28-30th in Charlotte, North Carolina.

Advice From Your Advisory Committee, Part 3: Changing with the Times

Advice From Your Advisory Committee, Part 3: Changing with the Times

Jennifer Pike, the Shared Services Program Manager at the University of Oklahoma, offers her perspective on what is needed in order to bring about change. As a member of the Shared Services for Higher Education Advisory Committee, Pike is a clear expert in the field. SSON was able to sit down with her and discuss cultural shifts as well as wisdom for newcomers.

The Name of the Game is Change (management)

The Name of the Game is Change (management)

Change Management is one of the key topics that will be addressed at The Shared Services in Higher Education Charlotte event, running  November 28-30th in Charlotte, NC. To familiarize yourself with some relevant information, feel free to review the articles in this interactive piece. Through networking, targeted sessions, and specific breakout groups, learn even more about the importance of implementing a solid change management strategy with your SSO at the event.

Everything You Need To Know About Shared Services in Higher Education E-Book

Everything You Need To Know About Shared Services in Higher Education E-Book

An e-book for those looking to incorporate Shared Services

into their colleges and universities. Perfect for faculty, IT Share Service Professionals,

and Student Administrators. Get the inside scoop on how to best utilize Shared Services

for your Higher Education institution.

So You're Looking to Optimize Your Shared Services...

So You're Looking to Optimize Your Shared Services...

In this E-book you will learn all about PR & communication tactics, benchmarking

for SSOs, and utilizing IA for shared services