\"

PRE-CONFERENCE FOCUS DAY

09:00 AM - 09:45 AM REGISTRATION FOR FOCUS DAY & NETWORKING BREAKFAST

HIGHER EDUCATION

09:45 AM - 10:00 AM CHAIRPERSON’S WELCOME

GOVERNMENT

09:45 AM - 10:00 AM CHAIRPERSON’S WELCOME

HIGHER EDUCATION

10:00 AM - 10:45 AM EXPLORE THE VARIOUS SHARED SERVICE MODELS & HOW TO DETERMINE WHAT IS BEST FOR YOUR UNIVERSITY

Laura Stetson (tentative), Project Lead, Project Management Office & Director of Shared Services, State University of New York

img

Laura Stetson (tentative)

Project Lead, Project Management Office & Director of Shared Services
State University of New York

GOVERNMENT

10:00 AM - 10:45 AM THE YEAR IN REVIEW AND HOW TO KEEP UP THE MOMENTUM, PRE & POST PRESIDENTIAL ELECTION

David Mader, Controller and Acting Deputy Director for Management, The White House Office of Management and Budget (OMB)

img

David Mader

Controller and Acting Deputy Director for Management
The White House Office of Management and Budget (OMB)

HIGHER EDUCATION

10:45 AM - 11:30 AM HOW TO DEVELOP A PERSUASIVE SHARED SERVICES BUSINESS CASE FOR C-SUITE, FACULTY & STAFF BUY-IN

Lee Smith, Associate Vice President, Performance Improvement & Business Analytics, University of Louisville

img

Lee Smith

Associate Vice President, Performance Improvement & Business Analytics
University of Louisville

img

Doug Anderson

Assistant Commissioner, Shared Services
The Bureau of the Fiscal Service, U.S. Department of the Treasury
img

John Marshall

Founder/CEO
Shared Services Leadership Coalition
img

Ellen Herbst

Chief Financial Officer & Assistant Secretary of Management
U.S. Department of Commerce
img

Beth Angerman

Acting Executive Director, USSM OGP
General Service Administration (GSA)
img

Tom Temin (invited)

Co-Host
Federal News Radio

11:30 AM - 12:00 PM MORNING NETWORKING BREAK

HIGHER EDUCATION

12:00 PM - 12:45 PM CASE STUDY: HOW YALE UNIVERSITY SUCCESSFULLY NAVIGATES A HIGHLY-COMPLEX SS RESEARCH & ADMINISTRATION DEPARTMENT

Joanne Bentley, Director, Faculty Research Management Services, Yale University

img

Joanne Bentley

Director, Faculty Research Management Services
Yale University

img

Peggy R. Martin

Deputy Program Manager - New Core Project
U.S. Department of Housing and Urban Development
img

Shawn Freeman

Project Manager, Fiscal Accounting Operations
Bureau of the Fiscal Service, U.S. Department of the Treasury
img

Larry A. Koskinen

Assistant Chief Financial Officer for Financial Management
U.S. Department of Housing & Urban Development

HIGHER EDUCATION

12:45 PM - 1:45 PM PROCESS INNOVATION INTENSIVES: EFFECTIVE PRACTICES TO ENSURE SERVICE DELIVERY EXCELLENCE

Arif “Mak” Karim, Director Cost Allocation, Grants Finance and Administration Services, Program Support Center

img

Arif “Mak” Karim

Director Cost Allocation, Grants Finance and Administration Services
Program Support Center

img

James Bates

Chief Information Officer, Director of Enterprise Technology Services
State of Alaska
img

Teresa Ramsey

Director, Pegasys Financial Services
U.S. Department of Agriculture, Office of the Chief Financial Officer
img

Earl Pinto

Director, Acquisition Management Services
Program Support Center

HIGHER EDUCATION

1:45 PM - 2:30 PM HOW TO ESTABLISH & MAINTAIN EFFECTIVE COLLABORATION BETWEEN VARIOUS DEPARTMENTS AND THE CUSTOMERS THEY SERVE

Nathan Etheridge, Executive Director, Shared Services, University of Tennessee

img

Nathan Etheridge

Executive Director, Shared Services
University of Tennessee

img

Francis Rose (invited)

Host, Government Matters, ABC 7 & News Channel 8
WJLA-TV
img

Jd Walter

Director, Customer Relationship Management
Program Support Center
img

Austin Price

Innovation Operations Manager, Unified Shared Services Management Office
GSA

Sponsored by: Deloitte

2:30 PM - 3:00 PM AFTERNOON NETWORKING BREAK


img

Sara Walsh

Director Provost, Administrative Service Center
Brown University
img

Lee Smith

Associate Vice President, Performance Improvement & Business Analytics
University of Louisville

img

John Marshall

Founder/CEO
Shared Services Leadership Coalition
img

Thomas M. Muir

Deputy Under Secretary for Management
U.S. Department of Veterans Affairs
img

Ann-Marie Massenberg

Chief of Staff, Office of Finance and Management
Federal Aviation Administration (FAA)

4:00 PM - 4:15 PM CLOSE OF FOCUS DAY---SEE YOU TOMORROW!